Tokushoho

特定商取引法に基づく表記

Notation Based on the Act on Specified Commercial Transactions

Business Operator: Atixi LLC

Executive Manager: Atanas Ibba Mantchorov

Address: Jingumae 4-Chome 26−28, Harajuku V2 Building 2F, Shibuya, Tokyo 150-0001 Japan

Customer Service Tel: 080-4223-2023


Open hours: 10:00 - 20:00

Monthly Price: Monthly prices are shown on the site and our app. Please refer to this page for details on different plans. Costs other than the Monthly Subscription Price to use the Service: Internet connection fees and any other fees to use the internet. Data charges may apply if you are using the service on a mobile device.

Method of payment: Payment is available through credit cards, billing through services such as operator/ISP, e-wallets. Available payment methods may vary depending on the device used to sign up.

Timing of Payment: Credit card: At the time of payment (varies depending on the credit card company). Bank transfer: within 7 days after ordering. Convenience store: within 7 days after ordering

Delivery time: We will notify you where to ship or download the electronic file within 7 days after payment is confirmed.

Cancellation: For subscription-based services you can cancel anytime directly from your account or writing a cancellation request to atixi@atixi.com

​Returns/refunds: We will issue a refund only if you return the products unopened after they have been shipped (in that case, the shipping costs will be borne by the customer).
In the case of products that do not involve shipping (e.g. downloading electronic files), returns or refunds cannot be made after payment is completed, but cancellations may be made before payment is completed.